MAIL ORDER, SPECIAL ORDER and SALE or CLOSEOUT Policies
Shipping: CrossCurrents offers free ground shipping on orders over $75 within the continental US on most regular priced merchandise. Some exceptions do apply such as boats, frames, etc.. On those items we will charge you our shipping cost and in some cases will share the shipping costs with the customer –still saving them money. We utilize USPS and UPS with insurance and tracking. Insurance charges may apply to items over $100 due to the extra cost. It’s usually pretty nominal and well worth it. Shipping charges will apply to sale items.
Alaska, Hawaii & Foreign Orders: On orders to be shipped to Alaska or Hawaii or Foreign Countries we will charge you our actual shipping costs.
Returns: Mail order merchandise can be returned for sizing or order discrepancies within 7 business days of receipt of packages. You will be reimbursed minus the actual initial shipping charges. Return shipping charges are the responsibility of the customer. You must have your receipt for the merchandise.
Sale & Closeout Items: Shipping charges will apply to sale & closeout items. Only exchanges will be allowed on sale items with discounts less than 30% but they must be accompanied with the store receipt. Returns or exchanges are not accepted on any merchandise indicated as a closeout item or items that have a discount amount of 30% or more off of the standard retail price.