Policies

  1. LODGING POLICIES
     Reservation/Deposit/Cancellation/Refund Policy:  Lodging reservations require a 50% deposit that is collected and applied on a per night basis.  The balance is to be paid upon check-in.  If cancellations are made more than 60 days before your reservation date, a full refund of your deposit less a 5% of reservation service charge will be returned.  If cancellations are made 30 to 60 days of your reservation the deposit will be transferred and applied to a future trip later that year or the following season or for retail purchases of anything in our stores or website or the Orvis catalog.  If the cancellation is made within 30 days of your reservation, the deposit is forfeited.

    SPECIAL JULY CANCELLATION POLICY:  There are no refunds or transfers of any kind for reservation made for the month of July if cancellations or changes are made within 60 days of the July reservation.

    We operate in all safe weather and water conditions, therefore inclement weather or water or non-desirable fishing conditions are not reasons to cancel or receive a refund.  Failure to show or failure to cancel in a timely manner will result in your being liable for the entire cost of the reservation and our resultant collection of that amount from you.  All reservations and rentals are secured with a valid credit card. Travel insurance is highly recommended. Some examples: Sportsmans Travel Insurance, Travel Guard, Access America, Travel Insured International,  Travelex Insurance Services.  CrossCurrents has no affiliation to any of these companies.  We are just providing these names and links for your convenience.

  2. GUIDED TRIP POLICIES
     Reservation/Deposit/Cancellation/Refund Policy:
    Guided trips require a 50% deposit that is collected and applied on a per guide day basis.  Your guide day(s) will not be confirmed until deposits are received.  If cancellations are made more than 30 days before your reservation, a full refund of your deposit less a $25 per guide day reserved service charge will be returned.  If cancellations are made between 8 and 30 days of your reserved date(s) your deposit will be applied to a future trip later that year or the following season or for retail purchases of anything in our stores or the Orvis catalog.  If cancellations are made within 8 days of your reserved date(s) the entire deposit will be forfeited and a portion of that will be used to pay to the scheduled guide(s) in lieu of lost wages and expenses incurred.

    SPECIAL JULY CANCELLATION POLICY:  There are no refunds or transfers of any kind for reservations made for the month of July if cancellations or changes are made within 30 days of the July reservation.

    We do not issue cash refunds for cancellations made within 30 days of your reservation.  We operate in all safe weather and water conditions, therefore inclement weather or water or non-desirable fishing conditions are not reasons to cancel or receive a refund. Often times “bad weather” is the best fishing weather!  Please keep this in mind.  Failure to show or failure to cancel in a timely manner will result in you being liable for the entire cost of the reservation and our resultant collection of that amount from you.  All reservations are secured with a valid credit card.  Please be certain of your dates to avoid complications and service charges. If we are unable to provide your reserved guide service due to unforeseen events, your entire deposit will be refunded and we will grovel for forgiveness.Travel insurance is recommended on extended trips. Some examples: Sportsmans Travel Insurance, Travel Guard, Access America, Travel Insured International,  Travelex Insurance Services.  CrossCurrents has no affiliation to any of these companies.  We are just providing these names and links for your convenience.

  3. SMITH RIVER GUIDED TRIP POLICIES
     Reservation/Deposit/Cancellation/Refund Policy:  Smith River Guided Trips require a 50% deposit and dates will not be confirmed until the deposit is received.  The remaining balance is due by February 1st of the year of your trip.  The deposit and full payments are non-refundable.  We operate in all safe weather and water conditions, therefore inclement weather or water or non-desirable fishing conditions are not reasons to cancel or receive a refund. Failure to show or failure to cancel in a timely manner will result in your being liable for the entire cost of the reservation and our resultant collection of that amount from you.  All reservations are secured with a valid credit card. If our Smith River Outfitter is unable to provide guide service on the Smith due to unforeseen events (mainly low, unfloatable water), your deposit may be applied toward a future launch date or other fishing alternatives may be performed.  Our Outfitter will discuss the options with you.  Travel insurance is highly recommended. Some examples: Sportsmans Travel Insurance, Travel Guard, Access America, Travel Insured International,  Travelex Insurance Services.  CrossCurrents has no affiliation to any of these companies.  We are just providing these names and links for your convenience.